Not only will managed services provide you with business-grade technology for your IT infrastructure, but you'll also be able to leverage the technical expertise of highly-trained technicians who are dedicated to making life easier for you. No more worrying about learning curves or about lacking the IT skills needed to remediate any issues that may arise. You'll have access to 24x7x365 support from a talented team that acts as an extension of your own IT department, so that you stay ahead of the competition.
Another reason for increased technical expertise is due to IT systems becoming too complex for SMBs to manage internally. Although increased mobility brought about by the Internet of Things (IoT) and bring your own device (BYOD) trends provides unique ways to connect, having these environments also means there are more endpoints that you have to manage! By leveraging the support of an MSP, you can ensure that all devices are regulated within a unified security framework.
Partnering with a managed services provider will keep your systems running smoothly and efficiently, so you can focus on your core business operations. By outsourcing basic IT functions, you are also free to allocate your internal staff resources to focus on strategic projects and business activities that will help grow your business.
Internal IT departments may not have the budget to upgrade, which is why partnering with an MSP can help cut costs. You won't have to deal with onboarding new employees, costly training processes or paying for their benefits because an MSP can provide you with scalable IT services that can be customized to your needs - all at a fixed cost.
Your internal resources typically lack the strategic IT planning that is required for your business to grow. By working with an MSP, you'll receive a virtual CIO (VCIO), someone who is able to understand and manage the evolving technology landscape - allowing you to better plan for the long term and scale your business. Additionally, in this VCIO role, an MSP can help you scale up/down your IT infrastructure as needed, so you never have to worry about playing catch-up and can focus on moving your business forward.
If you're in the healthcare or financial services vertical, you know maintaining compliance is vital to staying in operation. Working with a HIPAA compliant IT solutions provider who understands HIPAA regulations will free you from the stress of worrying about all the protocols, policies and procedures you need to follow. Similarly, if you're offering e-commerce services on your website, you need an MSP who fully understands the PCI security standards and how to keep all of your business data protected.